FAQ - Frequently Asked Questions

I would like a policy how long would it take to get it?
  • We have a turn around of 2-4 business days.

We have been with X company for years and are looking to switch, what makes you different?

  • Our team is small and experienced which allows us to provide efficient and effective service to the client in a way that most other companies can not. After your first email to us you will recognize the difference with how we handle our clients.

We are seriously considering a new provider and want to know how you make the transition easier and how long will it take?

If we switch to you then find a lower rate for the same product will you compete?

  • Since we currently carry the most competitive rates this rarely occurs. But, if you do find a lower rate we will work with you to ensure that your money is being used to maximize your benefits.

What is the best way to contact you?
  • Via email is the quickest cdavenport@spdbenefits.com and preferred
  • Fasmile is another good way (336) 346 1131
  • Or you can call in at (336) 346 1130 

Can I send you information over the internet?
    Yes feel free to fill out a form and fax it to our fax machine for quickest turn around.